Help when you need it: 24 hours a day! That’s

Online Tutoring: Anywhere, Anytime for DSCC Students
 

Text Box: DSCC Spring 2008 Students Receive: §  2 hours of tutoring in the subject of the student’s choice o   Live Tutoring §  Calculated at real-time of tutoring session o   Asynchronous Tutoring §  Calculated at pre-determined rate (20 minutes). o   Submission and review limited to two full length papers §  Calculated at 35 minutes per submission. Follow these steps to get started: §  Go to http://www.smarthinking.com . §  Logon using the username username@eagle.dscc.edu and the password smartonline. e.g. (John Smith would use something similar to jsmith@eagle.dscc.edu) You can look up your username by going to Computer Services on DSCC’s homepage. For account assistance or additional hours, contact the DSCC helpdesk at (731) 288-7780. For customer support, contact support@smarthinking.com or call (888) 430-7429 ext. 1  

 

 

 

 

 
 
 

 

 

 

 

 

 

 

 

Technology Requirements

 

Trouble shooting tips

§    OS: Windows 98 +, Mac OS9 +

§    Browser:  Windows: Netscape 6 +, Internet Explorer 5.01 +, Firefox 1.0.4+. Apple Mac: Internet Explorer 5.1+, Safari 1.2+, Firefox 1.0.4+

§    Connection: 28.8K min. / 56K+ preferred

§    Cookies/Javascript should be enabled.

§    Popup Blockers? Please disable all popup blockers for www.SMARTHINKING.com

 

§    Make sure that your browser is set up to allow cookies and pop-up windows. SMARTHINKING uses both of these.

§    Make sure that you have Java installed. If you need to install Java, go to http://www.java.com and follow the instructions for the free download.

§    Make sure you have Flash™ 7.0.19+ for Windows or Mac OS X installed. If you need to install Flash™, go to http://www.macromedia.com and follow the instructions

Need help using SMARTHINKING? E-mail Customer Support at support@smarthinking.com or call (888) 430-7429 ext. 1