Orientation tutorial videos are provided by the DSCC Help Desk. A link to the videos can be found in the How to Get Started section of the DSCC eLearn course homepage, on the Help Desk webpage, or by going directly to the Tutorials page at www.dscc.edu/tutorials. If you need further assistance, please contact the DSCC Help Desk at 731-288-7780 Dyersburg Campus or 901-475-3177 Jimmy Naifeh Center or 731-222-5180 Gibson County Center. You may also contact the Help Desk by e-mail at firstname.lastname@example.org.
Other than the possible proctored examination, internet course work is done completely online.
All of Dyersburg State locations have computer labs and resource centers with open lab hours where the courses may be accessed. Of course, to be successful in an online course, you must have reliable access to either a DSCC lab or a computer with Internet access.
Each online course may have specific requirements, depending on the course. You should check the Course Syllabus to ensure your PC meets the specifications for the course. Generally, however, you should have a computer that has a Windows XP or better operating system, 512MB of RAM, 80GB Hard Drive, and a processor speed of at least 700 Mhz.
Online courses follow the same schedule as traditional courses. These are not self-paced courses. Students follow an outline of topics, turn in assignments and take exams on dates scheduled in the course by the instructor. For example, an instructor makes an assignment due on July 8th. The student may work on the assignment any time (night or day). As long as the student turns the completed assignment in by July 8th, the student has met the instructor's expectations.
Yes, provided you have Internet access at home. In fact, you can access your DSCC eLearn courses from any computer anywhere provided it has an Internet connection.
For technical assistance with online classes, contact the LRC Help Desk at 731-288-7780 in Dyersburg or 901-475-3177 in Covington or 731-222-5180 in Trenton. You may also contact the Help Desk by e-mail at email@example.com
Pop-up blockers can stop you from using several DSCC eLearn (D2L) tools correctly. Pop-up blocking functions are included in some anti-virus, internet security, personal firewall, and toolbar browser programs (such as Google and Yahoo toolbar). Even Windows XP Service Pack (SP2) includes a popup blocker for Internet Explorer 6. This feature can potentially cause problems with DSCC eLearn (D2L). To adjust the pop-up blocker settings in Internet Explorer, 1) Click on Internet Explorer 2) Click on the Tools tab at the top of the page to open a drop down menu, 3) click on Pop-up Blocker, 4) click on Pop-Up Blocker Settings. This will allow you to add this site to your browser. For technical assistance with online classes, contact the LRC Help Desk at 731-288-7780 in Dyersburg or 901-475-3177 in Covington or 731-222-5180 in Trenton. You may also contact the Help Desk by e-mail at firstname.lastname@example.org.
An online class absence may be identified as a missed assignment or inactivity in the course site, which the instructor is able to track. Please view the official DSCC Attenadance Policy for specific details.
Online Classes may be accessed by going to www.dscc.edu, clicking on Online Classes, and logging in with your Dyersburg State student account credentials (username and password). Once you are logged in, you will see your course list. Click on the course name to enter the class. For technical assistance with online classes, contact the LRC Help Desk at 731-288-7780 on the Dyersburg Campus or 901-475-3177 at the Jimmy Naifeh Center or 731-222-5180 at the Gibson County Center. You may also contact the Help Desk by e-mail at email@example.com.
Online courses require at least as much effort and time as traditional courses, if not more. Since students work primarily on their own without face-to-face contact with instructors, they may not always have regular classroom reminders and clarifications available to students in traditional courses.
DSCC eLearn (D2L) is best viewed with Microsoft Internet Explorer, Firefox, or Safari. All Online class users should go through the system check located on the DSCC eLearn page which can be accessed at www.dscc.edu.
A Student Access Code is a series of letters and numbers that allow you to access course content (called an e-Pack) selected by your instructor. Student Access Codes are often confused with MyDSCC IDs o rDSCC eLearn (D2L) IDs, but they are not the same. If you are having trouble with your Access Code, please contact your instructor.
To open non-webpage (html) attachments, you need to have that program installed on the computer where you are trying to open it. If you are opening a PowerPoint file, you need to have PowerPoint or PowerPoint Viewer installed on your computer. If you need access to a computer with Microsoft Office, you can visit one of the campus labs. For technical assistance with online classes, contact the LRC Help Desk at 731-288-7780 in Dyersburg or 901-475-3177 in Covington or 731-222-5180 in Trenton. You may also contact the Help Desk by e-mail at firstname.lastname@example.org.
Access to courses inside DSCC eLearn (D2L) is available to students on the first day of class. If the semester has officially begun and you still do not have access, make sure you are still enrolled in the course. Nonpayment and other holds could be preventing you from accessing your course. Please contact the Business Office at 731.286.3306 for questions regarding the payment of fees or holds.
No: DSCC eLearn (D2L) email stays within the DSCC eLearn environment and is not the same as a student's school email or personal email accounts. A student can email the instructor and anyone else in the class, but cannot email outside of the class.
You should first talk to your instructor directly. If you still have unresolved issues, you should feel free to speak to the Division Dean or contact the Distance Education Coordinator at 731-286-3292.
You need some experience navigating and using the internet. Important skills include knowing how to download files, attach document files to e-mail, and use word processing software. Your instructor will provide you with an orientation to the class on the first scheduled class meeting and an online orientation is available to learn to use Online Classes for your online your class.
For technical assistance with online classes such as finding your username and password, contact the LRC Help Desk at 731-288-7780 for the Dyersburg Campus, 901-475-3177 for the Jimmy Naifeh Center or 731-222-5180 for the Gibson County Center. You may also contact the Help Desk by e-mail at email@example.com.