Frequently Asked Questions
Why didn't my instructor verify my class attendance?
FAQ Answer: Some instructors require more than class attendance before they verify class attendance (such as an introduction statement to the class or a course syllabus assessment that does not count in the final grade). If you have performed all that was required for class verification , then there has been an oversight. Please contact your instructor for correction.
I do not think I should be in this developmental course: who can I talk to?
FAQ Answer: You may discuss this with your academic advisor , the dean of Arts and Sciences or the Developmental Studies Coordinator.
Can I test out of a class?
FAQ Answer: Yes! A number of courses have a test out option. Your advisor and or academic dean in which the course is located can assist you in this process as to your responsibilities related to testing out of a class.
Do students get the same information and content in an Internet course as they would in an on-campus course?
FAQ Answer: The education you receive from an online class is the same: however, due to the nature of online learning you may experience the course in a format that best transmits the learning experience through online media.
Why do my email messages and discussion posts disappear once I read them?
FAQ Answer: To show previously read email or discussion postings, select "All" next to display.
Is there an orientation for online courses?
FAQ Answer: Orientation tutorial videos are provided by the DSCC Help Desk. A link to the videos can be found in the How to Get Started section of the DSCC eLearn course homepage, on the Help Desk webpage, or by going directly to the Tutorials page at www.dscc.edu/tutorials. If you need further assistance, please contact the DSCC Help Desk at 731-288-7780 Dyersburg Campus or 901-475-3177 Jimmy Naifeh Center or 731-222-5180 Gibson County Center. You may also contact the Help Desk by e-mail at firstname.lastname@example.org.
What if I don't have equipment needed at home to access an online course?
FAQ Answer: All of Dyersburg State locations have computer labs and resource centers with open lab hours where the courses may be accessed. Of course, to be successful in an online course, you must have reliable access to either a DSCC lab or a computer with Internet access.
What are the computer requirements for online classes?
FAQ Answer: Each online course may have specific requirements, depending on the course. You should check the Course Syllabus to ensure your PC meets the specifications for the course. Generally, however, you should have a computer that has a Windows XP or better operating system, 512MB of RAM, 80GB Hard Drive, and a processor speed of at least 700 Mhz.
Can I work at my own pace or do I need to follow a class schedule?
FAQ Answer: Online courses follow the same schedule as traditional courses. These are not self-paced courses. Students follow an outline of topics, turn in assignments and take exams on dates scheduled in the course by the instructor. For example, an instructor makes an assignment due on July 8th. The student may work on the assignment any time (night or day). As long as the student turns the completed assignment in by July 8th, the student has met the instructor's expectations.
Can I access my DSCC eLearn (D2L) course(s) from home?
FAQ Answer: Yes, provided you have Internet access at home. In fact, you can access your DSCC eLearn courses from any computer anywhere provided it has an Internet connection.