Frequently Asked Questions
Why do I have a hold on my account?
FAQ Answer: Several circumstances may cause a hold to be placed on your account. A hold may be due to unpaid fees such as deferred payment plan installment, parking citations, academic holds, or failure to adhere to other DSCC policies/regulations. To view the hold information, Log into MyDSCC, Click on the Student Tab, Banner Self-Service, Student, Student Records. Click on the link View Holds. Included in the hold information is the office that set the hold. Please contact that office to find out why the hold was placed on your account. You may also contact the Admissions office at 731-286-3350 if you have further questions.
When will my loan money be available?
FAQ Answer: Loan checks are applied to the eligible students accounts once DSCC receives the money from the lender. It may take as long as 4 weeks for a loan to be processed. Do the loan application process by the Financial Aid priority date to assure your information gets processed before the payment due dates.
Why do I have to pay for auditing a class?
FAQ Answer: DSCC policy states that students enrolling in regular college classes as auditors will pay the same fees as those enrolling for credit. See page 56 in the DSCC catalog.
Can I carry over my allotted amount of print copies if I do not use them all this semester? How about print copies that I paid for?
FAQ Answer: Copy totals begin anew each Fall semester. Any allotted or purchased copies that you have remaining after the Fall and Spring semesters can be carried over and added to the allotted amount of copies you have for that next semester. Your account is zeroed out at the end of the summer session and a fresh allotment is given for the next fall semester.
I dropped my classes before the first day of class. Why do I owe money?
FAQ Answer: Unless you dropped BEFORE the first day of the term, you will not be eligible for 100% refund of any payments made towards that term. Also, any refunds apply to tuition ONLY. All fees are NON-REFUNDABLE.
Do professionals teach the Continuing Education classes?
FAQ Answer: Yes. Though our instructors come from all walks of life , they are all experts in their fields.
Do you offer scholarships for parents who can't afford to pay for their children to participate in a Continuing Education children's program?
FAQ Answer: Yes , we do offer scholarships to all parents who cannot afford to pay the course fee for their children to attend the children's programs. Parents are asked to contact Mandy Fisher at 731.286.3265 or firstname.lastname@example.org for more information.
Are you penalized if you have to miss a Continuing Education class after you are enrolled?
FAQ Answer: No , you are not penalized. Most course instructors allow you to make-up work so that you can complete the course. There are exceptions to make-up work , however , such as the Motorcycle Rider Safety course.
Can EMTs and Paramedics get CEUs for refresher courses?
FAQ Answer: Yes , we issue certificates at the end of each course verifying CEUs (Continuing Education Units) earned. We can also issue transcripts listing the courses (with CEUs) they have taken during a certain time period.
Who do I call to get information on all the Continuing Education courses running in your department?
FAQ Answer: For all personal enrichment courses and children's programs , please contact Rebecca McCaslin at 731.286.3267 or email@example.com. For courses regarding professional development , please contact Mandy Fisher at 731.286.3265 or firstname.lastname@example.org.