Frequently Asked Questions
Why do I have a hold on my account?
FAQ Answer: Several circumstances may cause a hold to be placed on your account. A hold may be due to unpaid fees such as deferred payment plan installment, parking citations, academic holds, or failure to adhere to other DSCC policies/regulations. To view the hold information, Log into MyDSCC, Click on the Student Tab, Banner Self-Service, Student, Student Records. Click on the link View Holds. Included in the hold information is the office that set the hold. Please contact that office to find out why the hold was placed on your account. You may also contact the Admissions office at 731-286-3350 if you have further questions.
When will my loan money be available?
FAQ Answer: Loan checks are applied to the eligible students accounts once DSCC receives the money from the lender. It may take as long as 4 weeks for a loan to be processed. Do the loan application process by the Financial Aid priority date to assure your information gets processed before the payment due dates.
Why do I have to pay for auditing a class?
FAQ Answer: DSCC policy states that students enrolling in regular college classes as auditors will pay the same fees as those enrolling for credit. See page 56 in the DSCC catalog.
Can I carry over my allotted amount of print copies if I do not use them all this semester? How about print copies that I paid for?
FAQ Answer: Copy totals begin anew each Fall semester. Any allotted or purchased copies that you have remaining after the Fall and Spring semesters can be carried over and added to the allotted amount of copies you have for that next semester. Your account is zeroed out at the end of the summer session and a fresh allotment is given for the next fall semester.
I dropped my classes before the first day of class. Why do I owe money?
FAQ Answer: Unless you dropped BEFORE the first day of the term, you will not be eligible for 100% refund of any payments made towards that term. Also, any refunds apply to tuition ONLY. All fees are NON-REFUNDABLE.
Who should I contact if I see a college employee being abusive or wasteful?
FAQ Answer: To report an instance of fraud , waste or abuse , you may contact any DSCC official or supervisor or DSCC Internal Audit at 731.286.3237. You may also call the TBR Audit Hotline at 615.366.4441. You may view the entire DSCC Fraud , Waste and Abuse policy on our website at www.dscc.edu. Click on the Current Students tab , then click the Campus Security Report link on the left-hand side of the page , then click on Fraud , Waste & Abuse under Quick Links.
I'm having trouble with my computer: can you register me if I tell you the course number and give you my information?
FAQ Answer: No , because you need to have access to your information such as holds , financial aid and your fees. Please visit the Learning Resource Centers located at each DSCC center or any other location such as a public library where internet access is available.
How do I find out what classes are being offered this semester?
FAQ Answer: The most current class listing is available online at www.dscc.edu under the Registration section.
How do I register for a class?
FAQ Answer: You may register in the Advising Centers located at the main campus and the Gibson and Tipton County centers. The advising centers are open during the summer and between the fall and spring semesters. When you apply for admission/readmission , you will be assigned an advisor who can help you plan your schedule of classes and talk with you about your educational goals. If you have already applied for admission , contact the Office of Records at 731-286-3350 for your advisor's name and contact information.
I have registered for my classes: what do I do next?
FAQ Answer: If you are paying your fees or if you have received notification of a financial aid award , confirm your enrollment and pay any remaining fees by logging into MyDSCC and selecting Enrollment Confirmation/Payment of Fees.