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Frequently Asked Questions

FAQ Category

Can I be contacted in case of an emergency?
FAQ Answer: All emergency messages should be directed to the Office of Records at 731.286.3350 or the director of the center where the student is in class. Efforts will be made to contact the student.
Does Dyersburg State have dormitories or other housing?
FAQ Answer: No, but the Office of Student Services maintains a housing referral list for the Dyersburg area.
Is a student identification card necessary?
FAQ Answer: Yes, all students taking credit courses must obtain a student identification card. Identification cards are made at the Learning Resource Center at each center.
Do I need a parking decal?
FAQ Answer: Yes, all vehicles parked on campus must have a parking decal prominently displayed.
How are student ID's assigned? Is there a particular formula that is followed (e.g. Students initials and last four digits of the SSN)?
FAQ Answer: The ID you use in order to enter MyDSCC is assigned by our administration system. The ID assigned to you is the first initial of your first name followed by the last name (up to 8 characters). Duplicate ID's are resolved by adding a number to the end of the ID. For example, Joan Smith would be assigned the ID 'jsmith'. John Smith would be assigned the ID 'jsmith1'. For help with this, please contact the helpdesk at 731-288-7780.
Do I get any free print copies?
FAQ Answer: Yes. Each student will be issued 450 free print copies each semester. Any unused Fall or Spring term copies will roll over to be added to the next term totals.
What is a purge date?
FAQ Answer: These are dates determined by DSCC administration when all unpaid classes will be dropped. The reason for purges is to make class seats available to others. To reserve your seat, you must make payment arrangements on or before the payment due date or at the time you register if you register after the payment due date.
I did not know that I needed to drop my courses since I was not attending. Why do I owe money?
FAQ Answer: Students who sign up for a course assume responsibility for payment. Although DSCC does purge students for non-payment, do not assume that you will be purged. The only way to guarantee that you will not be liable for the costs of the courses for which you registered is to officially drop prior to the beginning of the term. If you drop a class on or after the first day of the term, you will not receive a full refund.
Why do I have a hold on my account?
FAQ Answer: Several circumstances may cause a hold to be placed on your account. A hold may be due to unpaid fees such as deferred payment plan installment, parking citations, academic holds, or failure to adhere to other DSCC policies/regulations. To view the hold information, Log into MyDSCC, Click on the Student Tab, Banner Self-Service, Student, Student Records. Click on the link View Holds. Included in the hold information is the office that set the hold. Please contact that office to find out why the hold was placed on your account. You may also contact the Admissions office at 731-286-3350 if you have further questions.
When will my loan money be available?
FAQ Answer: Loan checks are applied to the eligible students accounts once DSCC receives the money from the lender. It may take as long as 4 weeks for a loan to be processed. Do the loan application process by the Financial Aid priority date to assure your information gets processed before the payment due dates.