Frequently Asked Questions

FAQ Category

How much is my financial aid award?
FAQ Answer:
  • You can log into the MyDSCC Student Portal to see your award. Once in the system you will need to follow these instructions:
    • Click on the Student Tab
    • Find Financial Aid Awards
    • Select the Aid Year you would like to view.
    • Click on the Award Overview tab.
      • Award descriptions, amounts, and the status will display.  Funds displayed on this page are based on full-time enrollment and may be adjusted based on enrollment.
      • Based on what type of aid you are receiving, your awards could change, since aid is awarded at different times during the year.
How do I check the amount of my tuition and fees?
FAQ Answer:

You can log into the MyDSCC Student Information System to check the amount of your tuition and fees.  Once in the system you will need to follow these instructions:

  • Click on the Student tab
  • Find Financial Aid Awards
  • Select the Aid Year you are wanting to view
  • Select the Award Overview tab

 

Do I have to go full time to get financial aid?
FAQ Answer:
  • If you are receiving Pell Grant, then you may attend any number of hours as long as you are degree-seeking.
  • If you are receiving a student loan, you must maintain at least half-time enrollment. (6 hours)
  • If you are receiving TN Promise, then yes, you must enroll and attend full time (at least 12 hours).
  • If you are receiving TN Reconnect, then you must enroll and attend at least half-time (6 hours).
  • If you are receiving the Hope Scholarship, you must enroll in at least half-time (6 hours)

Before dropping any classes that will change your enrollment status, talk to the Financial Aid Office first. Dropping your enrollment status could result in losing all eligibility for financial aid.

When will verification be complete?
FAQ Answer:
  • The verification process varies in the time it takes it to be completed, but typically takes 2-3 weeks after the Financial Aid Office has received all the requested documents. Processing is performed on a first-come, first-serve basis and is done as quickly as possible. You will be awarded any eligible financial aid once the verification process is complete. You can log into the MyDSCC Student Portal to check the status of your financial aid award.  Once in the system you will need to follow these instructions:
    • Click on the Student Tab
    • Click on Financial Aid Awards
    • Select the Aid Year you would like to view.
    • Click on the Award Overview tab.
      • Award descriptions, amounts, and the status will display. 
      • Funds displayed on this page are based on full-time enrollment and may be adjusted based on enrollment.
Have you received my financial aid verification documents?
FAQ Answer:
  • You can log into the MyDSCC Student Information System to see if the Financial Aid Office has received your verification documents.  Once in the system you will need to follow these instructions:
    • Click on the Student Tab
    • Find Financial Aid Requirements
    • Select Award Year
    • View Student Requirements
      • There will be a red flag beside any document still needed, and a green check beside any document that has been received.
      • The 'verification' requirement refers to the entire process, and will not turn to a green check until the entire process is complete.
I will be enrolling in a Dual Enrollment course. How much will I owe?
FAQ Answer: You may be eligible to receive funds through the Dual Enrollment Grant. This amount will vary, depending on the number of credit hours you previously took, current enrollment, the teaching format, and location.
How do I pay my fees?
FAQ Answer: Once you have registered, you must make all your financial arrangements through the DSCC Business Office. You must pay for classes (or make financial arrangements) before the payment due date to reserve your seat in the class. You may pay your fees in person, by mail or online. Select the Paying for College tab on the www.dscc.edu website to see how to pay instructions, as well as, financial assistance options.
How do you apply for a Book Voucher?
FAQ Answer:

If you have a credit (-) balance on your student account, have confirmed your enrollment and electronically submit a completed Book Voucher Application before 2 p.m. on a school day, your voucher will be processed and available the same business day. Applications submitted after 2 p.m. on a school day and anytime on the weekend will not be processed until the following business day.

  • Login to MyDSCC.
  • Log in with your unique Username and Password.
  • Click on the Student Tab.
  • Under Registration Tools, complete Confirming Enrollment by clicking Payment of Fees/Confirmation of Enrollment.
  • In the same box, click on Book Voucher Form.
  • A box will open directing you to the Book Voucher.
  • Enter your current phone number and address.
  • Read the terms and conditions of the book voucher, and click Next.
  • Read the instructions regarding the electronic signature.
  • Enter your name exactly as it appears on your form, and click Sign Electronically. You may choose to opt out and print the form. If you choose to opt out, additional instructions will be provided.

You will be notified via email to your MyDSCC address when your Book Voucher has been processed. Check your MyDSCC email regularly as this is the method used by DSCC to relay important information to you.

Where do I pay for parking tickets?
FAQ Answer:

The simplest method is to pay online via debit or credit card:

  1. At www.dscc.edu, click MyDSCC
  2. Log in with your Username and Password.
  3. Click on the Student Tab.
  4. Under Registration Tools, select Payment of Fees/Confirmation of Enrollment.
  5. Select your preferences for receiving a 1098-T.
  6. Select the appropriate Term (Fall or Spring) and click Submit. Select Yes, I will attend. Click Continue. You will then be taken to your student account activity page.
  7. Select Make a Payment.
  8. Enter information as requested then click Continue.
  9. Follow payment instructions, always clicking the Continue, Next, Save or Done button before logging out.

If paying with cash, any DSCC location cashier will be able to assist you.

What is my student ID number?
FAQ Answer:

Your student ID number is a unique nine digit identifier (beginning with the letter “D”) assigned to you when you apply to Dyersburg State Community College. It is highly recommended you memorize this number as you will be asked for this when conducting business with various offices around campus.