Frequently Asked Questions
How do I change my major or concentration?
FAQ Answer: Talk with your academic advisor or go to the One-Stop Center located in the Student Center.
I cannot take off work to come see an advisor: could you fix my PIN or register me on the phone?
FAQ Answer: All degree-seeking students must meet with an advisor before attempting to register. Perhaps you can phone or email your advisor to set up a time that fits your schedule.
Why didn't my instructor verify my class attendance?
FAQ Answer: Some instructors require more than class attendance before they verify class attendance (such as an introduction statement to the class or a course syllabus assessment that does not count in the final grade). If you have performed all that was required for class verification , then there has been an oversight. Please contact your instructor for correction.
I do not think I should be in this developmental course: who can I talk to?
FAQ Answer: You may discuss this with your academic advisor , the dean of Arts and Sciences or the Developmental Studies Coordinator.
Can I test out of a class?
FAQ Answer: Yes! A number of courses have a test out option. Your advisor and or academic dean in which the course is located can assist you in this process as to your responsibilities related to testing out of a class.
What is a purge date?
FAQ Answer: These are dates determined by DSCC administration when all unpaid classes will be dropped. The reason for purges is to make class seats available to others. To reserve your seat, you must make payment arrangements on or before the payment due date or at the time you register if you register after the payment due date.
I did not know that I needed to drop my courses since I was not attending. Why do I owe money?
FAQ Answer: Students who sign up for a course assume responsibility for payment. Although DSCC does purge students for non-payment, do not assume that you will be purged. The only way to guarantee that you will not be liable for the costs of the courses for which you registered is to officially drop prior to the beginning of the term. If you drop a class on or after the first day of the term, you will not receive a full refund.
Why do I have a hold on my account?
FAQ Answer: Several circumstances may cause a hold to be placed on your account. A hold may be due to unpaid fees such as deferred payment plan installment, parking citations, academic holds, or failure to adhere to other DSCC policies/regulations. To view the hold information, Log into MyDSCC, Click on the Student Tab, Banner Self-Service, Student, Student Records. Click on the link View Holds. Included in the hold information is the office that set the hold. Please contact that office to find out why the hold was placed on your account. You may also contact the Admissions office at 731-286-3350 if you have further questions.
When will my loan money be available?
FAQ Answer: Loan checks are applied to the eligible students accounts once DSCC receives the money from the lender. It may take as long as 4 weeks for a loan to be processed. Do the loan application process by the Financial Aid priority date to assure your information gets processed before the payment due dates.
Why do I have a parking ticket?
FAQ Answer: The parking ticket will describe the parking violation that occurred. If you have a dispute over the violation, complete and submit an appeal form to the Business Office within 5 days of the violation. The appeal will then go before a committee for review. Appeal forms can be picked up at the Business Office or printed off the website at www.dscc.edu.