Frequently Asked Questions

FAQ Category

I did not know that I needed to drop my courses since I was not attending. Why do I owe money?
FAQ Answer: Students who sign up for a course assume responsibility for payment. Although DSCC does purge students for non-payment, do not assume that you will be purged. The only way to guarantee that you will not be liable for the costs of the courses for which you registered is to officially drop prior to the beginning of the term. If you drop a class on or after the first day of the term, you will not receive a full refund.
Why do I have a hold on my account?
FAQ Answer: Several circumstances may cause a hold to be placed on your account. A hold may be due to unpaid fees such as deferred payment plan installment, parking citations, academic holds, or failure to adhere to other DSCC policies/regulations. To view the hold information, Log into MyDSCC, Click on the Student Tab, Banner Self-Service, Student, Student Records. Click on the link View Holds. Included in the hold information is the office that set the hold. Please contact that office to find out why the hold was placed on your account. You may also contact the Admissions office at 731-286-3350 if you have further questions.
When will my loan money be available?
FAQ Answer: Loan checks are applied to the eligible students accounts once DSCC receives the money from the lender. It may take as long as 4 weeks for a loan to be processed. Do the loan application process by the Financial Aid priority date to assure your information gets processed before the payment due dates.
Why do I have a parking ticket?
FAQ Answer: The parking ticket will describe the parking violation that occurred. If you have a dispute over the violation, complete and submit an appeal form to the Business Office within 5 days of the violation. The appeal will then go before a committee for review. Appeal forms can be picked up at the Business Office or printed off the website at www.dscc.edu.
I do not have my books yet. Do I still need to go to class?
FAQ Answer:

Yes, every class meeting should be attended by the student in order to make satisfactory progress and pass the class. Books are available (on reserve) at the LRC for students to use until they are able to purchase their books so they can complete their assignments. You may be eligible to apply for a Book Voucher. Click here to find out more about this Book Voucher program or contact the Business Office at 731-286-3310.

Why do I have to pay for auditing a class?
FAQ Answer: DSCC policy states that students enrolling in regular college classes as auditors will pay the same fees as those enrolling for credit. See page 56 in the DSCC catalog.
I need to make more print copies and I have run out of my allotted amount for the semester. Can I buy more? How much are they?
FAQ Answer: Yes, you may purchase more copies at the Business office, the Jimmy Naifeh Center or Gibson County Center at 10 cents per sheet.
Where do I pay for a parking ticket?
FAQ Answer: You may pay online by logging into your MyDSCC account or pay any cashier located in the Eller Building, the Dyersburg One Stop Center, the Jimmy Naifeh Center or Gibson County Center.
Can I carry over my allotted amount of print copies if I do not use them all this semester? How about print copies that I paid for?
FAQ Answer: Copy totals begin anew each Fall semester. Any allotted or purchased copies that you have remaining after the Fall and Spring semesters can be carried over and added to the allotted amount of copies you have for that next semester. Your account is zeroed out at the end of the summer session and a fresh allotment is given for the next fall semester.
I dropped a Tuesday/Thursday class and added a Monday/Wednesday class. Why do I owe fees?
FAQ Answer: If the class added is the same as the class that was dropped , then the fees should remain the same. However , if you drop 3.0 hr class and add a 4.0 hr class , then the fees will increase. Additionally , a DSCC class that is exchanged with a RODP class will result in an increase in fees because there are additional fees associated with RODP classes. If your schedule change was due to an institution cancellation, your fees will be corrected.