Frequently Asked Questions

FAQ Category

What is my User ID and Password?

FAQ Answer: Your User ID and password were mailed to you after you applied for admission. If you have forgotten your User ID or password , please contact the help desk at 731 288 7780.

Can I defer my fees?

FAQ Answer:

Students enrolled for Fall or Spring semester may request deferment of up to 50% of their fee balance (after any financial aid or fee waivers are deducted). The minimum down payment of 50% of the fee balance plus the deferred plan service fee are due by the payment due dates as outlined on the Important Financial Aid and Payment Dates. The amount deferred will be payable in two monthly installments due as is outlined on the Important Financial Aid and Payment Dates. An additional late payment charge of $25 will be assessed for each installment not paid on or before the due date. For more information you may contact the Business Office at 731-286-3310.

Does DSCC offer any assistance with purchasing textbooks?

FAQ Answer: Yes, DSCC has a Book Voucher program for enrolled students whose financial aid is in excess of tuition and fees. A Book Voucher may be used in any DSCC Bookstore. To apply for a Book Voucher, complete the application available in your MyDSCC account.

How will I know if I have a Book Voucher?

FAQ Answer: Go to MyDSCC. View student account activity. The amount of the book voucher will be listed as either a VBKS Financial Aid Book Voucher or LBKS Loan Book Voucher. If you do not have access to a computer, you may contact the Business Office at 731-286-3310 for this information.

What information will I need to provide to purchase textbooks with a Book Voucher?

FAQ Answer: Take your class schedule and photo ID to any DSCC Bookstore for assistance purchasing required books/materials up to your Book Voucher amount.

What if I don't use all of my Book Voucher amount?

FAQ Answer: Any unused Book Voucher amount will be put back on your student account and any credit balance on your account will be refunded in a manner authorized by you.

Why can't I print in the LRC?

FAQ Answer: Each student is given 450 sheets per semester to use for printing. If you have used all of your available prints , you will need to purchase more sheets at the Business Office on the Dyersburg Campus or an off-campus center office. Cost is 10 cents per sheet. If you still have prints available and cannot print , contact the DSCC Business Office front desk at 286-3310. Members of the community are also allowed to use the printers in the Learning Resource Center: the cost is 10 cents per sheet and may be purchased at the Help Desk in the Learning Resource Center.

I will be enrolling in a Dual Enrollment course. How much will I owe?

FAQ Answer: You may be eligible to receive funds through the Dual Enrollment Grant. This amount will vary, depending on the number of credit hours you previously took, current enrollment, the teaching format, and location.

How do I pay my fees?

FAQ Answer: Once you have registered, you must make all your financial arrangements through the DSCC Business Office. You must pay for classes (or make financial arrangements) before the payment due date to reserve your seat in the class. You may pay your fees in person, by mail or online. Select the Paying for College tab on the www.dscc.edu website to see how to pay instructions, as well as, financial assistance options.

How do you apply for a Book Voucher?

FAQ Answer:

If you have a credit (-) balance on your student account, have confirmed your enrollment and electronically submit a completed Book Voucher Application before 2 p.m. on a school day, your voucher will be processed and available the same business day. Applications submitted after 2 p.m. on a school day and anytime on the weekend will not be processed until the following business day.

Login to MyDSCC.
Log in with your unique Username and Password.
Click on the Student Tab.
Under Registration Tools, complete Confirming Enrollment by clicking Payment of Fees/Confirmation of Enrollment.
In the same box, click on Book Voucher Form.
A box will open directing you to the Book Voucher.
Enter your current phone number and address.
Read the terms and conditions of the book voucher, and click Next.
Read the instructions regarding the electronic signature.
Enter your name exactly as it appears on your form, and click Sign Electronically. You may choose to opt out and print the form. If you choose to opt out, additional instructions will be provided.

You will be notified via email to your MyDSCC address when your Book Voucher has been processed. Check your MyDSCC email regularly as this is the method used by DSCC to relay important information to you.