Frequently Asked Questions
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What is a test proctor and how do I find the proctor's schedule at the nearest location?
FAQ Answer: A test proctor is a Dyersburg State staff member whose primary responsibility is to ensure that the test is given by the standards and conditions outlined by the instructor. To schedule a proctor, please visit https://eagle.dscc.edu/proctoring.
How do I complete my coursework for online classes?
FAQ Answer: Internet courses are taught using the Online Classes course management system. Coursework completed within the online learning environment involves lectures, email, discussion boards, testing, file sharing, and group collaboration.
Are online courses easier than traditional courses?
FAQ Answer: Online courses require at least as much effort and time as traditional courses, if not more. Since students work primarily on their own without face-to-face contact with instructors, they may not always have regular classroom reminders and clarifications available to students in traditional courses.
Where do I buy textbooks that are required for an online course?
FAQ Answer: Books may be purchased at any of the college's bookstore locations or may be ordered online from the college bookstore at http://www.dscc.edu/bookstore.
Who do I contact if I need technical assistance in my online course?
FAQ Answer: For course related issues, you should contact your course instructor. For technical assistance with online classes, contact the LRC Help Desk at 731-288-7780 Dyersburg Campus or 901-475-3177 Jimmy Naifeh Center or 731-222-5180 Gibson County Center. You may also contact the Help Desk by e-mail at email@example.com
How is attendance taken in a hybrid course?
FAQ Answer: Attendance for the class meeting on campus will follow the same policy as a traditional class. An online class absence may be identified as a missed assignment or inactivity in the course site, which the instructor is able to track. It is up to the instructor to determine their specific grading and attendance standards, which should be listed in their syllabus.
If I have a question or complaint about my instructor in an online course, who do I contact?
FAQ Answer: You should first talk to your instructor directly. If you still have unresolved issues, you should feel free to speak to the Division Dean or contact the Distance Education Coordinator at 731-286-3292.
Are Hybrid courses designed for specific students?
FAQ Answer: Hybrid courses are designed for busy students who need a flexible schedule and can replace some on-campus time with online study or students who prefer some personal contact with the instructor and other students.
How much computer and internet experience do I need to succeed in an online or hybrid course?
FAQ Answer: You need some experience navigating and using the internet. Important skills include knowing how to download files, attach document files to e-mail, and use word processing software. Your instructor will provide you with an orientation to the class on the first scheduled class meeting and an online orientation is available to learn to use Online Classes for your online your class.
What if I don't have equipment needed at home to access a Hybrid course?
FAQ Answer: All of the Dyersburg State locations have computer labs and resource centers with open lab hours where the courses may be accessed.