Frequently Asked Questions

FAQ Category

If I have a question or complaint about my instructor in an online course, who do I contact?
FAQ Answer: You should first talk to your instructor directly. If you still have unresolved issues, you should feel free to speak to the Division Dean or contact the Distance Education Coordinator at 731-286-3292.
Are Hybrid courses designed for specific students?
FAQ Answer: Hybrid courses are designed for busy students who need a flexible schedule and can replace some on-campus time with online study or students who prefer some personal contact with the instructor and other students.
How much computer and internet experience do I need to succeed in an online or hybrid course?
FAQ Answer: You need some experience navigating and using the internet. Important skills include knowing how to download files, attach document files to e-mail, and use word processing software. Your instructor will provide you with an orientation to the class on the first scheduled class meeting and an online orientation is available to learn to use Online Classes for your online your class.
What if I don't have equipment needed at home to access a Hybrid course?
FAQ Answer: All of the Dyersburg State locations have computer labs and resource centers with open lab hours where the courses may be accessed.
Do students get the same information and content in a Hybrid course as they would in an on-campus course?
FAQ Answer: The education you receive from a Hybrid class is the same: however, due to the nature of online learning you may experience the course in a different format. A format that best transmits the learning experience through online media.
Will the face-to-face class always meet on the same day in an online or hybrid class?
FAQ Answer: Yes. The day the class meets on campus will be posted in the course schedule and these dates and times will remain the same throughout the semester.
Which is the best browser for DSCC eLearn (D2L)?
FAQ Answer: DSCC eLearn (D2L) is best viewed with Microsoft Internet Explorer, Firefox, or Safari. All Online class users should go through the system check located on the DSCC eLearn page which can be accessed at www.dscc.edu.
I'm having trouble with my computer: can you register me if I tell you the course number and give you my information?
FAQ Answer: No , because you need to have access to your information such as holds , financial aid and your fees. Please visit the Learning Resource Centers located at each DSCC center or any other location such as a public library where internet access is available.
How do I find out what classes are being offered this semester?
FAQ Answer: The most current class listing is available online at www.dscc.edu under the Registration section.
How do I register for a class?
FAQ Answer: You may register in the Advising Centers located at the main campus and the Gibson and Tipton County centers. The advising centers are open during the summer and between the fall and spring semesters. When you apply for admission/readmission , you will be assigned an advisor who can help you plan your schedule of classes and talk with you about your educational goals. If you have already applied for admission , contact the Office of Records at 731-286-3350 for your advisor's name and contact information.