Frequently Asked Questions

FAQ Category

Why do I have a hold on my account?

FAQ Answer: Several circumstances may cause a hold to be placed on your account. A hold may be due to unpaid fees such as deferred payment plan installment, parking citations, academic holds, or failure to adhere to other DSCC policies/regulations. To view the hold information, Log into MyDSCC, Click on the Student Tab, Banner Self-Service, Student, Student Records. Click on the link View Holds. Included in the hold information is the office that set the hold. Please contact that office to find out why the hold was placed on your account. You may also contact the Admissions office at 731-286-3350 if you have further questions.

When will my loan money be available?

FAQ Answer: Loan checks are applied to the eligible students accounts once DSCC receives the money from the lender. It may take as long as 4 weeks for a loan to be processed. Do the loan application process by the Financial Aid priority date to assure your information gets processed before the payment due dates.

Where do I register my vehicle?

FAQ Answer: Students register their vehicles in the LRC. You must have your vehicle license number in order to register a vehicles. Students who need a temporary parking pass , please see Angie Cole in room 122 in the Student Center.

Why do I have to pay for auditing a class?

FAQ Answer: DSCC policy states that students enrolling in regular college classes as auditors will pay the same fees as those enrolling for credit. See page 56 in the DSCC catalog.

Can I carry over my allotted amount of print copies if I do not use them all this semester? How about print copies that I paid for?

FAQ Answer: Copy totals begin anew each Fall semester. Any allotted or purchased copies that you have remaining after the Fall and Spring semesters can be carried over and added to the allotted amount of copies you have for that next semester. Your account is zeroed out at the end of the summer session and a fresh allotment is given for the next fall semester.

I dropped my classes before the first day of class. Why do I owe money?

FAQ Answer: Unless you dropped BEFORE the first day of the term, you will not be eligible for 100% refund of any payments made towards that term. Also, any refunds apply to tuition ONLY. All fees are NON-REFUNDABLE.

What is MyDSCC?

FAQ Answer: MyDSCC is the student's gateway to online student services including registration for classes , fee payments , grades , class schedules , and much more. The system is available 24 hours a day , 7 days a week. Log on to www.dscc.edu and click the red MyDSCC button.

How do I log into MyDSCC account?

FAQ Answer: When you apply for admission , a letter containing your log in information will be mailed from the Office of Records to you. You need to safeguard this letter. To access MyDSCC , go to www.dscc.edu and click the large red My DSCC button. Once you log into MyDSCC , you can change your password but not your User name. Be sure to remember any changes you make.

What is my User ID and Password?

FAQ Answer: Your User ID and password were mailed to you after you applied for admission. If you have forgotten your User ID or password , please contact the help desk at 731 288 7780.

Where can I receive training in starting a childcare business?

FAQ Answer: Contact the Small Business Development Center at 731.286.3201.