Frequently Asked Questions

FAQ Category

I cannot take off work to come see an advisor: could you fix my PIN or register me on the phone?
FAQ Answer: All degree-seeking students must meet with an advisor before attempting to register. Perhaps you can phone or email your advisor to set up a time that fits your schedule.
Why didn't my instructor verify my class attendance?
FAQ Answer: Some instructors require more than class attendance before they verify class attendance (such as an introduction statement to the class or a course syllabus assessment that does not count in the final grade). If you have performed all that was required for class verification , then there has been an oversight. Please contact your instructor for correction.
I do not think I should be in this developmental course: who can I talk to?
FAQ Answer: You may discuss this with your academic advisor , the dean of Arts and Sciences or the Developmental Studies Coordinator.
Can I test out of a class?
FAQ Answer: Yes! A number of courses have a test out option. Your advisor and or academic dean in which the course is located can assist you in this process as to your responsibilities related to testing out of a class.
What is MyDSCC?
FAQ Answer: MyDSCC is the student's gateway to online student services including registration for classes , fee payments , grades , class schedules , and much more. The system is available 24 hours a day , 7 days a week. Log on to www.dscc.edu and click the red MyDSCC button.
How do I log into MyDSCC account?
FAQ Answer: When you apply for admission , a letter containing your log in information will be mailed from the Office of Records to you. You need to safeguard this letter. To access MyDSCC , go to www.dscc.edu and click the large red My DSCC button. Once you log into MyDSCC , you can change your password but not your User name. Be sure to remember any changes you make.
What is my User ID and Password?
FAQ Answer: Your User ID and password were mailed to you after you applied for admission. If you have forgotten your User ID or password , please contact the help desk at 731 288 7780.
Do students get the same information and content in an Internet course as they would in an on-campus course?
FAQ Answer: The education you receive from an online class is the same: however, due to the nature of online learning you may experience the course in a format that best transmits the learning experience through online media.
Why do my email messages and discussion posts disappear once I read them?
FAQ Answer: To show previously read email or discussion postings, select "All" next to display.
Is there an orientation for online courses?
FAQ Answer: Orientation tutorial videos are provided by the DSCC Help Desk. A link to the videos can be found in the How to Get Started section of the DSCC eLearn course homepage, on the Help Desk webpage, or by going directly to the Tutorials page at www.dscc.edu/tutorials. If you need further assistance, please contact the DSCC Help Desk at 731-288-7780 Dyersburg Campus or 901-475-3177 Jimmy Naifeh Center or 731-222-5180 Gibson County Center. You may also contact the Help Desk by e-mail at helpdesk@dscc.edu.