Frequently Asked Questions
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What if I don't have equipment needed at home to access a Hybrid course?
FAQ Answer: All of the Dyersburg State locations have computer labs and resource centers with open lab hours where the courses may be accessed.
Do students get the same information and content in a Hybrid course as they would in an on-campus course?
FAQ Answer: The education you receive from a Hybrid class is the same: however, due to the nature of online learning you may experience the course in a different format. A format that best transmits the learning experience through online media.
Will the face-to-face class always meet on the same day in an online or hybrid class?
FAQ Answer: Yes. The day the class meets on campus will be posted in the course schedule and these dates and times will remain the same throughout the semester.
Which is the best browser for DSCC eLearn (D2L)?
FAQ Answer: DSCC eLearn (D2L) is best viewed with Microsoft Internet Explorer, Firefox, or Safari. All Online class users should go through the system check located on the DSCC eLearn page which can be accessed at www.dscc.edu.
I did not know I enrolled in an RODP course. I dropped the class immediately (after the 100% refund period). Can I get a refund for the RODP technology fee?
FAQ Answer: Unfortunately, no. DSCC makes every attempt to ensure that RODP courses are clearly marked in the course catalog and the schedule.
Does DSCC offer any assistance with purchasing textbooks?
FAQ Answer: Yes, DSCC has a Book Voucher program for enrolled students whose financial aid is in excess of tuition and fees. A Book Voucher may be used in any DSCC Bookstore. To apply for a Book Voucher, complete the application available in your MyDSCC account.
How will I know if I have a Book Voucher?
FAQ Answer: Go to MyDSCC. View student account activity. The amount of the book voucher will be listed as either a VBKS Financial Aid Book Voucher or LBKS Loan Book Voucher. If you do not have access to a computer, you may contact the Business Office at 731-286-3310 for this information.
What information will I need to provide to purchase textbooks with a Book Voucher?
FAQ Answer: Take your class schedule and photo ID to any DSCC Bookstore for assistance purchasing required books/materials up to your Book Voucher amount.
What if I don't use all of my Book Voucher amount?
FAQ Answer: Any unused Book Voucher amount will be put back on your student account and any credit balance on your account will be refunded in a manner authorized by you.
What are the deadlines for applying for financial aid?
FAQ Answer:
- You may apply for financial aid at any time; however, priority deadlines do exist depending on the type of financial aid you are seeking. March 1 is the priority deadline for scholarships and funds for which the institution has limited resources.