Frequently Asked Questions

FAQ Category

How do I go about getting a prerequisite hold removed from my account?
FAQ Answer: You will need to discuss your request with the applicable academic dean. You may contact the Office of Records at 731-286-3350 for contact information.
Do I get any free print copies?
FAQ Answer: Yes. Each student will be issued 450 free print copies each semester. Any unused Fall or Spring term copies will roll over to be added to the next term totals.
I did not receive a requested transcript. Who do I talk to?
FAQ Answer: If the transcript is for your personal use, you can print an unofficial copy by logging into MyDSCC and selecting Self Service Banner. If you have requested a transcript to be sent to another institution and the institution has not received it, please call the One Stop at 731-286-3350.
Can I take a class without receiving credit?
FAQ Answer: Yes , students wishing to audit a class may do so on a space available basis. An application for admission is required and fees are the same as for a credit class. Students may also change from credit to audit by the published deadline in the course schedule. Students under the age of 17 cannot audit a course without the permission of the academic dean offering the desired course.
What is a purge date?
FAQ Answer: These are dates determined by DSCC administration when all unpaid classes will be dropped. The reason for purges is to make class seats available to others. To reserve your seat, you must make payment arrangements on or before the payment due date or at the time you register if you register after the payment due date.
I did not know that I needed to drop my courses since I was not attending. Why do I owe money?
FAQ Answer: Students who sign up for a course assume responsibility for payment. Although DSCC does purge students for non-payment, do not assume that you will be purged. The only way to guarantee that you will not be liable for the costs of the courses for which you registered is to officially drop prior to the beginning of the term. If you drop a class on or after the first day of the term, you will not receive a full refund.
Why do I have a hold on my account?
FAQ Answer: Several circumstances may cause a hold to be placed on your account. A hold may be due to unpaid fees such as deferred payment plan installment, parking citations, academic holds, or failure to adhere to other DSCC policies/regulations. To view the hold information, Log into MyDSCC, Click on the Student Tab, Banner Self-Service, Student, Student Records. Click on the link View Holds. Included in the hold information is the office that set the hold. Please contact that office to find out why the hold was placed on your account. You may also contact the Admissions office at 731-286-3350 if you have further questions.
When will my loan money be available?
FAQ Answer: Loan checks are applied to the eligible students accounts once DSCC receives the money from the lender. It may take as long as 4 weeks for a loan to be processed. Do the loan application process by the Financial Aid priority date to assure your information gets processed before the payment due dates.
Why do I have a parking ticket?
FAQ Answer: The parking ticket will describe the parking violation that occurred. If you have a dispute over the violation, complete and submit an appeal form to the Business Office within 5 days of the violation. The appeal will then go before a committee for review. Appeal forms can be picked up at the Business Office or printed off the website at www.dscc.edu.
I do not have my books yet. Do I still need to go to class?
FAQ Answer:

Yes, every class meeting should be attended by the student in order to make satisfactory progress and pass the class. Books are available (on reserve) at the LRC for students to use until they are able to purchase their books so they can complete their assignments. You may be eligible to apply for a Book Voucher. Click here to find out more about this Book Voucher program or contact the Business Office at 731-286-3310.