Frequently Asked Questions

FAQ Category

Can I be contacted in case of an emergency?
FAQ Answer: All emergency messages should be directed to the Office of Records at 731.286.3350 or the director of the center where the student is in class. Efforts will be made to contact the student.
Does Dyersburg State have dormitories or other housing?
FAQ Answer: No, but the Office of Student Services maintains a housing referral list for the Dyersburg area.
Is a student identification card necessary?
FAQ Answer: Yes, all students taking credit courses must obtain a student identification card. Identification cards are made at the Learning Resource Center at each center.
Do I need a parking decal?
FAQ Answer: Yes, all vehicles parked on campus must have a parking decal prominently displayed.
How do I go about getting a prerequisite hold removed from my account?
FAQ Answer: You will need to discuss your request with the applicable academic dean. You may contact the Office of Records at 731-286-3350 for contact information.
How are student ID's assigned? Is there a particular formula that is followed (e.g. Students initials and last four digits of the SSN)?
FAQ Answer: The ID you use in order to enter MyDSCC is assigned by our administration system. The ID assigned to you is the first initial of your first name followed by the last name (up to 8 characters). Duplicate ID's are resolved by adding a number to the end of the ID. For example, Joan Smith would be assigned the ID 'jsmith'. John Smith would be assigned the ID 'jsmith1'. For help with this, please contact the helpdesk at 731-288-7780.
I did not receive a requested transcript. Who do I talk to?
FAQ Answer: If the transcript is for your personal use, you can print an unofficial copy by logging into MyDSCC and selecting Self Service Banner. If you have requested a transcript to be sent to another institution and the institution has not received it, please call the One Stop at 731-286-3350.
Can I take a class without receiving credit?
FAQ Answer: Yes , students wishing to audit a class may do so on a space available basis. An application for admission is required and fees are the same as for a credit class. Students may also change from credit to audit by the published deadline in the course schedule. Students under the age of 17 cannot audit a course without the permission of the academic dean offering the desired course.
I will be late to class or will not be able to come to class. Who do I report to?
FAQ Answer: You need to contact your instructor to ask permission to come into class late. Some instructors will not allow students to enter after class begins. You can also notify your instructor if you are unable to meet a class , and be sure to ask if you can get the next assignment so that you will be prepared when you return to class.
How do I request my Dyersburg State transcript or enrollment verification?
FAQ Answer: You may mail (1510 Lake Road , Dyersburg , TN 38024) or fax (731-286-3325) your request to the Office of Records. Please include your name, Banner ID, SSN or birth date, your signature and where you would like your transcript sent. There is no charge. It will take approximately three days to process your request.