Frequently Asked Questions
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Do I get any free print copies?
FAQ Answer: Yes. Each student will be issued 450 free print copies each semester. Any unused Fall or Spring term copies will roll over to be added to the next term totals.
I did not receive a requested transcript. Who do I talk to?
FAQ Answer: If the transcript is for your personal use, you can print an unofficial copy by logging into MyDSCC and selecting Self Service Banner. If you have requested a transcript to be sent to another institution and the institution has not received it, please call the One Stop at 731-286-3350.
Can I take a class without receiving credit?
FAQ Answer: Yes , students wishing to audit a class may do so on a space available basis. An application for admission is required and fees are the same as for a credit class. Students may also change from credit to audit by the published deadline in the course schedule. Students under the age of 17 cannot audit a course without the permission of the academic dean offering the desired course.
What is a purge date?
FAQ Answer: These are dates determined by DSCC administration when all unpaid classes will be dropped. The reason for purges is to make class seats available to others. To reserve your seat, you must make payment arrangements on or before the payment due date or at the time you register if you register after the payment due date.
I did not know that I needed to drop my courses since I was not attending. Why do I owe money?
FAQ Answer: Students who sign up for a course assume responsibility for payment. Although DSCC does purge students for non-payment, do not assume that you will be purged. The only way to guarantee that you will not be liable for the costs of the courses for which you registered is to officially drop prior to the beginning of the term. If you drop a class on or after the first day of the term, you will not receive a full refund.
Why do I have a hold on my account?
FAQ Answer: Several circumstances may cause a hold to be placed on your account. A hold may be due to unpaid fees such as deferred payment plan installment, parking citations, academic holds, or failure to adhere to other DSCC policies/regulations. To view the hold information, Log into MyDSCC, Click on the Student Tab, Banner Self-Service, Student, Student Records. Click on the link View Holds. Included in the hold information is the office that set the hold. Please contact that office to find out why the hold was placed on your account. You may also contact the Admissions office at 731-286-3350 if you have further questions.
When will my loan money be available?
FAQ Answer: Loan checks are applied to the eligible students accounts once DSCC receives the money from the lender. It may take as long as 4 weeks for a loan to be processed. Do the loan application process by the Financial Aid priority date to assure your information gets processed before the payment due dates.
Why do I have to pay for auditing a class?
FAQ Answer: DSCC policy states that students enrolling in regular college classes as auditors will pay the same fees as those enrolling for credit. See page 56 in the DSCC catalog.
Can I carry over my allotted amount of print copies if I do not use them all this semester? How about print copies that I paid for?
FAQ Answer: Copy totals begin anew each Fall semester. Any allotted or purchased copies that you have remaining after the Fall and Spring semesters can be carried over and added to the allotted amount of copies you have for that next semester. Your account is zeroed out at the end of the summer session and a fresh allotment is given for the next fall semester.
I dropped my classes before the first day of class. Why do I owe money?
FAQ Answer: Unless you dropped BEFORE the first day of the term, you will not be eligible for 100% refund of any payments made towards that term. Also, any refunds apply to tuition ONLY. All fees are NON-REFUNDABLE.