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Frequently Asked Questions

FAQ Category

Have you received my FAFSA information yet?
FAQ Answer:
  • You can log into the MyDSCC Student Portal to see if the Financial Aid Office has received your FAFSA.  If you have not yet received your username and password from Admissions and Records, you can call the Financial Aid Office at 731-286-3350 to see if your FAFSA has been processed.  Once in the MyDSCC system you will need to follow these instructions:
    • Click on the Student Tab
    • Find the Financial Aid Requirements
    • Select the Aid Year you want to view
      • The Financial Aid Application will show as complete if we have received the FAFSA.
      • If additional documents are needed, the requirements will display as needed.
How do I find out the status of my verification?
FAQ Answer:
  • You can  log into the MyDSCC Student Portal to check the status of your financial aid.  Once in the system you will need to follow these instructions:
    • Click on the Student Tab
    • Find the Financial Aid Requirements
    • Select the Aid Year
    • View Student Requirements
  • Verification will show as complete with a green checkmark, once the entire process has been completed. Also, once verification is completed, you will be awarded your financial aid, which can be viewed under Financial Aid Awards on your MyDSCC.
Have you received my financial aid appeals form?
FAQ Answer:
  • You can log into the MyDSCC Student Portal to see if the Financial Aid Office has received your appeal.  Once in the system you will need to follow these instructions:
    • Click on the Student Tab
    • Find the Financial Aid Requirements
    • Select the Aid Year you would like to view.
    • View Student Requirements
      • The Financial Aid Appeal will show as complete if we have received all the required documents. This is not an indicator of the appeal being heard and a decision made, it is only an indicator that your appeal is ready to be heard at the next appeal meeting.
Where do I pick up verification materials?
FAQ Answer:
  • Verification materials are available online. They can be printed, completed, and submitted to any DSCC location. Documents can also be submitted electronically through your MyDSCC Student Portal.
How much is my financial aid award?
FAQ Answer:
  • You can log into the MyDSCC Student Portal to see your award. Once in the system you will need to follow these instructions:
    • Click on the Student Tab
    • Find Financial Aid Awards
    • Select the Aid Year you would like to view.
    • Click on the Award Overview tab.
      • Award descriptions, amounts, and the status will display.  Funds displayed on this page are based on full-time enrollment and may be adjusted based on enrollment.
      • Based on what type of aid you are receiving, your awards could change, since aid is awarded at different times during the year.
How do I check the amount of my tuition and fees?
FAQ Answer:

You can log into the MyDSCC Student Information System to check the amount of your tuition and fees.  Once in the system you will need to follow these instructions:

  • Click on the Student tab
  • Find Financial Aid Awards
  • Select the Aid Year you are wanting to view
  • Select the Award Overview tab

 
Do I have to go full time to get financial aid?
FAQ Answer:
  • If you are receiving Pell Grant, then you may attend any number of hours as long as you are degree-seeking.
  • If you are receiving a student loan, you must maintain at least half-time enrollment. (6 hours)
  • If you are receiving TN Promise, then yes, you must enroll and attend full time (at least 12 hours).
  • If you are receiving TN Reconnect, then you must enroll and attend at least half-time (6 hours).
  • If you are receiving the Hope Scholarship, you must enroll in at least half-time (6 hours)

Before dropping any classes that will change your enrollment status, talk to the Financial Aid Office first. Dropping your enrollment status could result in losing all eligibility for financial aid.
When will verification be complete?
FAQ Answer:
  • The verification process varies in the time it takes it to be completed, but typically takes 2-3 weeks after the Financial Aid Office has received all the requested documents. Processing is performed on a first-come, first-serve basis and is done as quickly as possible. You will be awarded any eligible financial aid once the verification process is complete. You can log into the MyDSCC Student Portal to check the status of your financial aid award.  Once in the system you will need to follow these instructions:
    • Click on the Student Tab
    • Click on Financial Aid Awards
    • Select the Aid Year you would like to view.
    • Click on the Award Overview tab.
      • Award descriptions, amounts, and the status will display. 
      • Funds displayed on this page are based on full-time enrollment and may be adjusted based on enrollment.
Have you received my financial aid verification documents?
FAQ Answer:
  • You can log into the MyDSCC Student Information System to see if the Financial Aid Office has received your verification documents.  Once in the system you will need to follow these instructions:
    • Click on the Student Tab
    • Find Financial Aid Requirements
    • Select Award Year
    • View Student Requirements
      • There will be a red flag beside any document still needed, and a green check beside any document that has been received.
      • The 'verification' requirement refers to the entire process, and will not turn to a green check until the entire process is complete.
Why can't I print in the LRC?
FAQ Answer: Each student is given 450 sheets per semester to use for printing. If you have used all of your available prints , you will need to purchase more sheets at the Business Office on the Dyersburg Campus or an off-campus center office. Cost is 10 cents per sheet. If you still have prints available and cannot print , contact the DSCC Business Office front desk at 286-3310. Members of the community are also allowed to use the printers in the Learning Resource Center: the cost is 10 cents per sheet and may be purchased at the Help Desk in the Learning Resource Center.